Refund policy
Return & Refund Policy
At TIKACUT, we want you to be fully satisfied with your purchase.
📦 Return Policy
We offer a 7-day return policy from the date of delivery.
To be eligible for a return:
- Item must be unused and in original condition
- Tags and original packaging must be intact
- Proof of purchase is required
🚫 Non-Returnable Items
- Customized or printed-on-demand products
- Sale items or discounted products
🔁 Damaged / Wrong Product
If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with clear photos. We will arrange a replacement.
📧 Return Process
To request a return, email us at:
biswajit104789@gmail.com
Include:
- Order ID
- Product photos (if applicable)
We will guide you with the next steps.
💵 Refund Policy
Once your return is received and inspected, we will notify you.
- Approved refunds will be processed within 7–10 business days
- Refund will be credited to your original payment method
🚚 Shipping Charges
- Return shipping may be borne by the customer (unless product is defective)